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Contact Servicing

Have a question about a mortgage payment or your account?
TOLL FREE: (844) 818-0901

Fax:
(855) 339-8381

Email:
servicing@harborone.com

Mailing Address*:
HarborOne Mortgage, LLC
1045 Elm Street, Suite 601
Manchester, NH 03101

 

*Please note: Your payment mailing address may differ from the mailing address above. If you are unsure where to mail your mortgage payment, please contact us via one of the methods above and we would be happy to assist you.


I just wanted to write you a note to let you know about the recent experience I had working with Eunice Depina, as the loan originator for the re-finance of my home. From our initial phone call, Eunice was extremely professional and provided me with information in a timely manner. Our re-finance was one that had a few "bumps" along the way as your bank had helped me through a very difficult time with a loan modification. As a result, getting the re-finance, with a good rate and reasonable monthly payments was a challenge. Eunice went above and beyond helping me through this process. Additionally, she was always accessible--even if she was away from her desk or at a meeting, she always let me know when she would be available and was always available exactly when she said she would be! I can't tell you what a pleasure it was working with her; she truly offers a personal face to a nuts and bolts process, gives undivided attention, and exhibits the kind of care and concern you would expect from someone you had known for a long time--and I had never talked to her before our initial phone call! It is so rare these days to experience this level of customer service and personal attention and I commend your bank for hiring employees such as Eunice. - Denise
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